I've been using AAA Cooper since 2001.Up until now they've been wonderful.
The last 3 deliveries they decided to charge me additional fees after the delivery. They say I'm residential and it will be $93 extra for each delivery. This is after the delivery was made. They literally drive 2 miles in and 2 miles out but justify an additional $93 for one pallet!
They've never charged me that in 12 years! They are no longer flexible or competitive. I will never use them again. I have found another company who charges half that.
They must be losing tons of business like mine.