I had a heavy item shipped from NC to Dallas. Shipper knew up front it was a residential delivery and charged me accordingly. Shipment was made by AAA Cooper who tried to charge me for lift gate service even though I have the equivalent of a loading a my residence and they were informed of this prior to pickup.
I refused for two reasons. One because they had specified the shipping charges knowing it was a residential delivery and because the shipped item had been at the local terminal for three days before I was contacted for delivery.
It is a bait and switch operation which must work most times because they keep trying it.
I have contacted the original shipper and notified them I will no longer purchase their items if they continue to use AAA Cooper.
Product or Service Mentioned: Aaa Cooper Transportation Delivery Service.
Reason of review: Problem with delivery.
Preferred solution: Let the company propose a solution.
I didn't like: Bait and switch shipping rates.