Awaited shipments to be arrived 2/5/18 in the morning delivery , called the company maybe 15 times no one answering phones eventually thru head office we were able to find out that it will be shipped but nobody knows when they have no connection to their drivers, i stepped out to customer call and i received a phone call after 15 mins saying they are outside waiting for 20 mins, which was a lie but i was ok , i asked them to give me 15 -20 mins i am returning to location , when i arrived they said they left and i dont believe that either later that day they said truck broke down so delivery will be monday 2/5/18 and today after 10 calls they said it will be arriving 1.30 pm and it is 2.30 still no one here, i have customer order cancelled now also they are trying to charge me 300$ for not being here on friday when they arrived, this company is nothing but a joke
Product or Service Mentioned: Aaa Cooper Transportation Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $5000.
Preferred solution: Let the company propose a solution.
I didn't like: Awful and disrespectful, Poor service, Attention to detail.